Delivering best-in-class business processes
through our unique AI-driven solutions

Unlocking business benefits and efficiency through
process design, improvement and optimisation

Delivering process expertise to support you to drive business
outcomes and business process excellence

WHO WE ARE

Our business was founded in 2019 and was the coming together of two like-minded individuals who shared common expertise and a vision to provide a better and more comprehensive business analysis experience for clients.

Our company name, Rospen, was created using letters from the surnames of both our founders, Albert Rowan and Ulrich Spies.

Our founders, managing partner and consulting team have a rich history, extensive knowledge and deep experience across a large cross-section of industries including:
Retail
Banking & Finance
Oil & Gas
Public Sector
FMCG

Our strong network of partners enables us to extend our reach and amplify our services, ensuring our clients receive the best tools and support to succeed.

MEET OUR CORE TEAM

Albert Rowan

CO-FOUNDER & DIRECTOR​

Ulrich Spies

CO-FOUNDER & DIRECTOR​

John Cooper

MANAGING PARTNER​

Theresa Banda

CONSULTANT

Reece Jacobs

CONSULTANT

Anele Danisa

CONSULTANT

Megan Spies

OFFICE MANAGER

OUR CLIENTS

As a proudly B-BBEE-certified company, our goal is to help our clients thrive and scale to create economic opportunities in their communities, across South Africa, through the continent and beyond.

Discover how Rospen can support your goals.

TESTIMONIALS

“Our collaboration with Rospen has been pivotal in enhancing operational efficiencies and streamlining business processes, within the Midrand Distribution Centre and across our broader logistics operations. Their expertise and methodology have guided the team to ensure not only the standardisation but also the opportunity to optimise our processes in the future.”
— MARLENE TARR, SUPPLY CHAIN AND LOGISTICS – PROCESS AND SYSTEMS MANAGER, WOOLWORTHS
“The Business Analysis-as-a-Service (BAaaS) rendered by Rospen has played a pivotal role in facilitating the development of our proprietary leasing and property management solution. Rospen’s adeptness in understanding our unique resource needs and successfully placing three exceptionally skilled Business Analyst Contractors with our Investicore team has been commendable.”
— ANTON STEYL, DIRECTOR, INVESTICORE
“Rospen played a role in analysing our business requirements, designing our business processes, identifying areas for improvement, and assisting the project teams with implementing solutions to enhance our operational efficiency and productivity. We recommend Rospen’s business analysis services to other organisations seeking to enhance their business operations and competitiveness in the industry.”
— CLARE MULLINER, INFORMATION SERVICES – PROGRAMME MANAGER, PICK N PAY

OUR SERVICES

OUR UNIQUE BUSINESS PROCESS AI CAPABILITIES

Our unique Business Process Accelerator AI Platform can operate across your entire business operating model or a smaller part of it. It has the ability to evaluate, assess and document your full business impact to deliver new best-in-class end-to-end processes.

The Accelerator allows for detailed documentation of your current ‘As-Is’ state to the future or aspired ‘To-Be’ state, delivering tangible business benefits and value extraction. This enables your business to implement, deploy and adopt changes efficiently and effectively, realising immediate quick wins and full value within your agreed timelines.

Expedited current and future state design phase through reduced requirement for your business resources and number and length of workshops:

  • Reduced implementation time and costs.
  • Enhanced quality and consistency across your scope of work.
  • Realised business value documented with the ability to prioritise quick wins for immediate extraction.
  • Comprehensive change and impact analysis (people, system, process), reducing the need for additional workshops and resourcing across change management and training.
  • Proposals to deliver your new process within your organisational structure or functional teams more effectively.
  • Fit-Gap identification and visibility on your pain points, exceptions and key areas of focus.
  • Swifter user adoption and training through the delivery of comprehensive user stories and recommendations on training focus and approach.
  • Improvements to insight and analysis on your process and the measurement of its success.

Our insights, utilising the capabilities of our unique Business Process Accelerator (AI) Platform highlight all the improvement opportunities for your business across the full end-to-end operating model or specific processes within your operating model.

Our approach is completely tailored to your requirements, whether related to the delivery of new technology solutions, capabilities or the opportunity to deliver significant process improvements. We also elicit your business requirements and identify opportunities to help you select the most suitable solutions for your business.

Our thorough assessments reports, tailored to your business needs, allow you to seize improvement opportunities before project initiation. This keeps stakeholders and teams fully informed and aligned to future aspirations.

Our efficient, cost-effective and comprehensive approach to the design, redesign and optimisation of your current processes across your operating model allows your business to quickly unlock benefits and value. This sets a clear baseline for delivering improvements and change.

Our agile approach is flexible, adaptable and responsive, delivered by a highly skilled team to drive tailored outputs and specific requirements.

Our comprehensive Fit-Gap analysis supports your business implementation and seamless adoption of new processes. These processes are unlocked by either your new solutions and capabilities or by process redesign and optimisation.

Your business functional teams benefit not only from the comprehensive Fit-Gap analysis but also from the delivery of new or updated standard operating procedures. These procedures have integrated business rules which provide governance for functional teams and key stakeholders, supporting your deployment and adoption of new operational frameworks tailored to your business.

Your change management and training are shaped by our Fit-Gap analysis which gauge impact across your business. This reduces the need for additional workshops and the use of valuable business resources, allowing your change and training teams to immediately focus on their key aspects of deployment.

Our comprehensive Fit-Gap analysis ensures that all aspects are covered in the change management and training strategy. Core deliverables are specifically designed to drive quick, efficient and effective adoption to change in your business.

By thoroughly understanding your current ways of working, along with your business processes, gaps, opportunities and requirements, we can assess the best software solutions for your business. This approach ensures you unlock maximum value and make the best investment to support the capabilities tailored to your business requirements.

Our comprehensive assessment enables you to compare multiple software vendors effectively, backed by Cost-Benefit analysis. This ensures that your chosen solution not only meets your needs but also remains within your budget or ROI expectations.

Our expertise enables us to work with our strategic partners on the full automation of processes within your business operating model. This allows your teams to focus on more value-added activities and unlock improvements in process quality and consistency.

Our skilled Business Analysts are available for short-term engagements tailored to your specific scopes of work and requirements. They are also ideal for supplementing your own business teams to provide additional resources or expertise.

Our scalable resource capacity, available on-demand for both one-off or short-term needs, is a cost-effective and flexible way to support the delivery and management of your projects, particularly during critical phases.

Our teams offer both agile and traditional methodologies, collaborating and working with you in partnership to meet your requirements.

HOW WE HELP YOU

Challenges –
voice of our customer
Rospen-driven solutions
We are missing comprehensive and meticulously documented business processes to meet our internal and external audit requirements.
Our unique Business Process Accelerator (AI) Platform enables us to efficiently streamline your processes, identify non-compliance and inefficiencies, and proactively resolve all audit-related issues.
We are facing difficulties in managing complex business activities, coupled with a lack of standardisation and reliance on manual workarounds that fail to add value in our organisation.
Our Business Process Accelerator (AI) Platform optimises workflows, enhances efficiency and drives value creation by identifying inefficiencies and process improvement opportunities.
We have limited time and internal resource availability in the business, hindering our ability to address the most critical issues and effectively optimise our processes.
Our solutions are tailored to meet your specific scope and requirements. We offer support to boost your internal capacity with our Agile Process Development teams and provide short-term skills through our Business Analysis-as-a-Service offering.
We have insufficient process-driven training material and a lack of underlying standard operating procedures to support the business.
Our solutions ensure the achievement of your future aspirations by delivering new processes and associated changes through our tailored standard operating procedures and customised training.
Challenges –
voice of our customer
Rospen-driven solutions
We need new technology and adequate skills to keep up with change to be more efficient, requiring significant business process change, optimisation and adherence to governance.
Our top Business Analysts and Product Owners are here to support your business needs and assist in your transformation through process design, implementation, adoption and the adherence to governance.
We are concerned that implementing new technology will impact the business and cause disruption. Therefore, we need comprehensive business process management to support our current (‘As-Is’) and future (‘To-Be’) states.
We manage your process frameworks as vital assets (single truth) to unlock value and ensure smooth and effective deployment, implementation and change, with unified insights into your organisation.
With multiple projects running simultaneously, we must keep our processes up-to-date across all projects, ensure visibility and clarity, and manage business impact.
Leveraging our extensive experience in launching and managing process competency centres, our methodology provides robust governance for effective management of change(s) to process across multiple projects.
Challenges –
voice of our customer
Rospen-driven solutions
We’re unsure which technical solution best fits our IT and business teams. We haven’t identified all pain points and opportunities for future growth, nor the potential business case and ROI.
We excel at recommending the best-fit solutions by thoroughly understanding your business requirements, opportunities and gaps to support your business most effectively.
Our incomplete ‘As-Is’ processes hinder our Fit-Gap analysis for the ‘To-Be’ processes aligned with our chosen solution. The software must align perfectly with our business to drive optimal performance that supports our business plan and strategy.
Our comprehensive business process analysis, powered by our AI Business Process Accelerator, drives Fit-Gap analysis and helps unlock business benefits and value. This enhances your business case, improving ROI and adding future value.
Our resources and time are limited and under pressure, and the budget requires quick, smooth, efficient and effective deployment to mitigate the risks of poor or failed implementations.
Our Business Process Accelerator (AI) Platform accelerates user stories, assesses key Fit-Gap impacts, and promotes business adoption from deployment to implementation, ensuring a successful implementation outcome.

Open the door to future growth with Rospen & Company today.

Talk to our founders and managing partners, Ulrich Spies and Albert Rowan, to discuss your business needs and how our team can create solutions for your company.